- 3 Sections
- 30 Lessons
- Lifetime
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- Level Basic (Pengantar & Fundamental)10
- 1.1A. Pengenalan Industri Kapal Pesiar
- 1.2Sejarah, jenis kapal, struktur organisasi, dan budaya kerja.
- 1.3B. Basic English for Service
- 1.4Kosakata F&B, Housekeeping, greetings, dan basic conversation.
- 1.5C. Hygiene and Sanitation
- 1.6Prinsip kebersihan diri, makanan, dan United States Public Health (USPH) standar dasar.
- 1.7D. Basic Food & Beverage (F&B) Service
- 1.8Table set-up dasar, clearing piring, tray handling, dan jenis-jenis alat makan.
- 1.9E. Basic Housekeeping
- 1.10Prosedur membersihkan kamar (duties and responsibilities of cabin steward). Export to Sheets
- Level Intermediate (Praktek & Keahlian Khusus)10
- 2.1F. English for Hospitality Advanced
- 2.2Complaint handling, up-selling, dan presentasi menu/layanan.
- 2.3G. Advanced F&B Service
- 2.4Fine dining service, wine knowledge, cocktail dasar, dan buffet service.
- 2.5H. Advanced Housekeeping
- 2.6Inventory control, penanganan lost & found, dan penggunaan bahan kimia pembersih.
- 2.7I. Basic Front Office & Guest Relations
- 2.8Prosedur check-in/out dan sistem reservasi dasar.
- 2.9J. Simulasi Praktik Intensif
- 2.10Latihan langsung di laboratorium simulasi restoran dan kabin. Export to Sheets
- Level Advanced (Sertifikasi, Keamanan & Karir)10
- 3.1K. Marine Safety Training (STCW)
- 3.2Personal Survival Techniques, Fire Prevention and Fire Fighting, Elementary First Aid, Personal Safety and Social Responsibilities (Wajib).
- 3.3L. Interview Preparation
- 3.4Mock interview (simulasi wawancara) dengan pertanyaan kapal pesiar umum dan role-play.
- 3.5M. Visa dan Dokumen Pelayaran
- 3.6Pengurusan passport, seaman book, medical check-up, dan visa C1/D.
- 3.7N. Career Development
- 3.8Cara membuat CV kapal pesiar, etika kerja, dan potensi promosi di kapal.
- 3.9O. Job Placement Assistance
- 3.10Bantuan penyaluran ke agen/perusahaan kapal pesiar.